I had a tooth which was bothering me. My dentist said that it could not be saved and suggested we extract it right then. He gave me a Novocain shot that hurt a crazy amount and caused a burning in my mouth. Plus, it still hurt to remove the tooth. The medicine he gave me to numb my teeth did not work for long. The burning continued and I kept going back to find a solution. He eventually said it was thrush and gave me a prescription. That didn’t help and no matter how many times I went back he said that I should just keep taking the medicine he gave me. Next, he suggested a get a dental implant for the missing tooth, which I did under anesthesia. While I was on a family vacation the dental crown fell off for the implant. I went to see a dentist on our vacation to get it fixed. He said my dental implant was loose and needed to come out. I was devastated, but what could I do? He took it out the next day, which officially made it the worst vacation I’ve ever had. I’m scheduled to get a dental bridge from my husband’s dentist because I don’t trust my dentist any more. Is it possible for me to get a refund from my dentist for the failed dental implant?
Mary
Dear Mary,
I have very little confidence in your dentist myself. First he had the thrush misdiagnosis. Obviously, if the medicine didn’t help then that means it wasn’t thrush. My guess is that you’re dealing with burning mouth syndrome. We’ll go over that in a minute. Then, there was the crown falling off. Keeping a dental crown on is not that hard if it is properly bonded. In fact, most dentists go their entire careers without having a crown fall off.
I have some doubts about the dentist you saw on vacation. You didn’t mention that the dental implant was loose or that there was any pain or fever with it. This makes me wonder if the crown really did need to come out. It would be hard to prove either way now that it is out. However, I would get all the diagnostics from him, including any x-rays. He is ethically bound to provide those for you.
I would start by asking your dentist for a refund, letting him know what you went through on your vacation. If he says no, then you could threaten a lawsuit or to leave a bad review. Bad reviews are free and will impact his business. To get anywhere with a lawsuit, you will need expert testimony. Have a dental implant expert look over the diagnostics the vacation dentist did. If he can give you testimony that the implant failed because of something your dentist did then you have a decent chance at your refund. If he can’t, then I would ask for a partial refund because the bad thrush diagnosis and the failed dental crown are easily proved.
Burning Mouth Syndrome
The most common cause of burning mouth syndrome is a traumatic dental appointment, which you definitely had. As you are probably switching dentists anyway, and I would suggest that you do, I’d like to suggest that you look for a sedation dentist. They can give you a medication that will completely relax you for your dental appointment. In fact, depending on the type of medication you get, you will be able to sleep through the appoint if you choose to.
This blog is brought to you by Auburn, AL Dentists Drs. Murphree and Yount.